Privacy Policy
With You Through Change
Effective Date: September 5, 2026
Last Updated: September 5, 2026
With You Through Change respects your privacy and is committed to being transparent about how we collect, use, protect, and share information.
This Privacy Policy explains our practices when you visit our website, create a member account, participate in our Community Circles, communicate with us, or use our wellness coaching services.
1. Information We Collect
Depending on how you interact with us, we may collect:
Information You Provide
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Name
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Email address
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Phone number, if provided
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Member account information
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Information provided through signup forms
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Your interests in Community Circles or wellness coaching
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Information voluntarily shared in community posts or discussions
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Information voluntarily provided during wellness coaching
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Information you provide when contacting us
Health or Personal Information
Because our services focus on health and life transitions, you may voluntarily share information about:
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Health experiences
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Cancer or survivorship
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Caregiving
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Grief or loss
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Life transitions
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Personal goals
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Wellness priorities
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Other personal circumstances
Please share only information you are comfortable sharing and avoid providing information that is not necessary for your participation.
Automatically Collected Information
Our website and technology providers may automatically collect information such as:
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IP address
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Browser and device information
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Pages visited
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Website usage information
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Referring website
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Cookies and similar technologies
2. How We Use Information
We may use information to:
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Create and manage member accounts
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Provide access to Community Circles
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Provide wellness coaching
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Communicate with you
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Respond to questions
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Send welcome and service-related communications
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Personalize your experience
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Improve our website and services
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Maintain community safety
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Prevent fraud, abuse, and unauthorized access
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Comply with applicable law
3. Community Privacy
Our Community Circles are private member spaces.
Only members with access to a particular Circle can view and participate in its conversations.
However, private does not mean that information is guaranteed to remain confidential. Other authorized members may see information that you choose to share.
Please carefully consider what you post.
4. Wellness Coaching Information
If you participate in wellness coaching, you may voluntarily share information about your goals, challenges, experiences, values, wellness priorities, and life circumstances.
We use this information to provide and personalize coaching services.
Wellness coaching is not medical care, psychotherapy, diagnosis, or treatment.
5. Health Information and HIPAA
With You Through Change is a wellness coaching and community service and does not represent itself as a HIPAA-covered entity, HIPAA business associate, HIPAA-certified service, or HIPAA-compliant service.
We do not intend to create a healthcare provider-patient relationship through our website, Community Circles, or wellness coaching services.
Because health-related information can be sensitive, we take privacy and security seriously and seek to handle information responsibly.
6. How We Share Information
We may share information with service providers that help us operate our business, such as providers for:
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Website hosting
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Membership management
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Email communications
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Scheduling
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Payment processing
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Analytics
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Technology and security
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Other business operations
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or safety, investigate fraud or abuse, or protect our community.
We do not sell your personal information as a business practice.
7. Cookies and Similar Technologies
Our website and third-party service providers may use cookies and similar technologies to:
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Operate the website
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Remember preferences
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Understand website usage
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Improve functionality
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Analyze website performance
You may be able to manage certain cookie preferences through your browser or available website settings.
8. Email Communications
We may send:
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Account-related communications
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Welcome emails
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Community communications
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Coaching-related communications
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Important service announcements
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Marketing or promotional communications where permitted
You may unsubscribe from non-essential marketing emails using the unsubscribe option provided in the email.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Data Retention
We retain information for as long as reasonably necessary to:
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Provide services
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Maintain accounts
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Operate the community
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Fulfill legitimate business purposes
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Resolve disputes
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Comply with legal obligations
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Enforce our agreements
11. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
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Request access to certain information
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Request correction of inaccurate information
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Request deletion of certain information
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Withdraw certain permissions where applicable
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Unsubscribe from marketing communications
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Close your member account
To make a privacy request, contact us using the information below.
12. Children's Privacy
Our services are intended for adults and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through our website.
13. Third-Party Services
Our website may contain links to or integrate with third-party websites, platforms, applications, or services.
We are not responsible for the privacy practices of third parties.
We encourage you to review their privacy policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy as our business, services, technology, or legal obligations change.
The “Last Updated” date indicates when this policy was most recently revised.
15. Contact Us
With You Through Change
Website: www.withyouthroughchange.com
Email: hello@withyouthroughchange.com
Terms of Service
With You Through Change
Effective Date: September 5, 2026
Last Updated: September 5, 2026
Welcome to With You Through Change (“With You Through Change,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, member areas, Community Circles, wellness coaching services, content, and related services.
By accessing or using our website or services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
1. About With You Through Change
With You Through Change provides integrative wellness coaching, educational resources, and private online community spaces designed to support individuals navigating health and life transitions.
Our services are intended to support reflection, personal growth, wellness, connection, and exploration of meaningful next steps.
2. Wellness Coaching Is Not Medical or Mental Health Treatment
With You Through Change does not provide medical care, medical diagnosis, medical treatment, psychotherapy, psychiatric treatment, or emergency mental health services through its coaching or community offerings.
Wellness coaching is not a substitute for:
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Medical care or treatment
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Diagnosis or treatment from a licensed healthcare provider
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Psychotherapy or other licensed mental health services
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Emergency services
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Legal, financial, or other professional advice
You are responsible for seeking appropriate professional care when needed.
If you are experiencing a medical or mental health emergency, call 911 or seek appropriate emergency care.
3. No Guaranteed Outcomes
Wellness coaching is a collaborative process. We do not guarantee specific health, emotional, personal, professional, or life outcomes from coaching, participation in our Community Circles, or use of information provided through our services.
4. Community Circles
Our Community Circles are private online spaces intended to encourage connection, peer support, and shared experiences.
Access to a Circle may depend on membership requirements and the privacy settings established by With You Through Change.
We reserve the right to restrict or remove access to a Circle when necessary to enforce these Terms, our Community Guidelines, or to protect the safety and well-being of the community.
5. Community Participation
By participating in a Community Circle, you agree to:
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Treat other members with respect and compassion.
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Respect different experiences and perspectives.
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Protect the privacy of other members.
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Avoid harassment, discrimination, threats, or abusive behavior.
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Avoid presenting personal experiences as medical or professional advice.
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Avoid diagnosing, prescribing, or directing another member's healthcare decisions.
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Respect personal boundaries.
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Avoid posting highly sensitive identifying information.
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Avoid unauthorized solicitation or promotion.
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Follow our Community Guidelines.
[View Community Guidelines]
6. Privacy of Community Content
Our Community Circles are private spaces, but private does not mean that information is guaranteed to remain confidential.
Information shared within a Circle may be viewed by other authorized members. Members are expected to respect one another's privacy and not copy, screenshot, reproduce, or share another member's personal information or community content outside the community without permission.
7. User Content
You may have opportunities to post comments, discussions, stories, photographs, or other content.
You retain ownership of content you create. By posting content within the community, you give With You Through Change the limited permission necessary to display and maintain that content within the community and operate the services.
You represent that you have the right to share content you post and that your content does not knowingly violate another person's rights or applicable law.
8. Intellectual Property
Unless otherwise stated, the website, branding, logos, written materials, graphics, educational content, and other materials provided by With You Through Change are owned by or licensed to With You Through Change.
These materials may not be reproduced, distributed, modified, sold, or commercially exploited without written permission.
9. Prohibited Conduct
You agree not to use our website or community to:
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Harass, threaten, intimidate, or harm others
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Engage in discriminatory or hateful conduct
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Impersonate another person
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Attempt unauthorized access to accounts or systems
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Collect another member's personal information without permission
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Spam or solicit members
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Promote fraudulent or unlawful activities
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Upload malicious software
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Violate applicable laws or regulations
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Circumvent community access restrictions
10. Member Accounts
You are responsible for maintaining the security of your account credentials and for activity occurring through your account.
Please notify us if you believe your account has been accessed without authorization.
11. Coaching Services and Payments
If you purchase wellness coaching services, the applicable service description, pricing, scheduling, cancellation, payment, and other coaching terms will be provided before or at the time of purchase.
Your purchase and participation in coaching are also governed by the Wellness Coaching & Community Disclaimer and Agreement.
12. Cancellations and Refunds
Cancellation, rescheduling, and refund policies for paid coaching services will be provided as part of the applicable coaching terms or at the time of purchase.
13. Third-Party Services
Our website may contain links to or integrate with third-party websites, platforms, applications, or services.
We do not control and are not responsible for the content, privacy practices, security, or availability of third-party services.
14. Website Availability
We strive to keep our website and community available and functioning properly. However, we do not guarantee that the website, community, or services will always be available, uninterrupted, secure, or error-free.
15. Limitation of Liability
To the extent permitted by applicable law, With You Through Change will not be responsible for indirect, incidental, consequential, special, or punitive damages arising from your use of our website, community, or services.
Nothing in these Terms is intended to waive rights or protections that cannot legally be waived.
16. Termination or Suspension
We may suspend or terminate access to your account, Community Circles, or services if you violate these Terms, our Community Guidelines, or applicable law, or if we believe doing so is necessary to protect our community or services.
17. Changes to These Terms
We may update these Terms from time to time.
When appropriate, we may provide notice of material changes. Your continued use of our website or services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
18. Governing Law
These Terms are governed by the laws of the State of California, except where applicable law requires otherwise.
19. Contact Us
With You Through Change
Website: www.withyouthroughchange.com
Email: hello@withyouthroughchange.com
Community Guidelines
With You Through Change
Our Community Circles are created to provide welcoming spaces where people can connect, share experiences, find encouragement, and remind one another that they don't have to navigate change alone.
We want every member to feel respected, supported, and welcome.
Lead With Compassion
Everyone's experience is different.
Respond with kindness, empathy, and understanding. You never know what someone may be carrying.
Respect Different Perspectives
You don't have to agree with another member to treat them with dignity and respect.
Different experiences, backgrounds, beliefs, and perspectives are welcome.
Protect One Another's Privacy
Our Circles are private spaces.
Please do not:
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Screenshot another member's posts
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Copy or reproduce another member's story
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Share another member's personal information
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Post community conversations elsewhere
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Contact another member outside the community in a way they have not invited
What someone shares about their life is theirs to share—not ours.
Share Your Experience—Not Medical Advice
Personal experiences can be incredibly valuable.
You are welcome to share what has helped you, what you've learned, and what your experience has been.
However, please avoid presenting your personal experience as advice that another person should follow.
Do not diagnose another member, recommend medication changes, or tell someone what medical treatment they should pursue.
When healthcare questions arise, encourage members to speak with an appropriate licensed healthcare professional.
Respect Boundaries
Members decide what they are comfortable sharing.
Do not pressure someone to disclose personal, medical, financial, family, or other sensitive information.
A simple “I'm glad you're here” can sometimes mean more than having the perfect response.
No Harassment or Discrimination
We do not tolerate:
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Bullying
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Threats
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Harassment
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Hate speech
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Discrimination
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Intimidation
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Sexual harassment
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Deliberately harmful behavior
No Unapproved Solicitation
Please don't use Community Circles to promote businesses, products, services, fundraising campaigns, or other commercial activities without permission from With You Through Change.
Be Mindful of What You Share
Please don't post highly sensitive information such as:
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Social Security numbers
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Medical record numbers
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Insurance identification numbers
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Passwords
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Credit card or banking information
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Other information that could compromise your privacy or security
Share only what you are comfortable having other authorized members see.
Give Yourself—and Others—Grace
Some days are harder than others.
You don't have to have the right words.
You don't have to be positive all the time.
You don't have to have everything figured out.
Come as you are.
Our Responsibility
With You Through Change reserves the right to remove content or restrict or terminate community access when necessary to enforce these guidelines or protect the safety and well-being of the community.
If you see something that concerns you, please contact us at hello@withyouthroughchange.com
A Final Reminder
You don't have to navigate change alone.
We're here to create space for connection, compassion, growth, and possibility.
We're with you through change.
Wellness Coaching,Community Disclaimer and Agreement
With You Through Change
With You Through Change provides integrative wellness coaching, educational resources, and private peer-support community spaces designed to support individuals navigating health and life transitions.
Our services are intended to support reflection, personal growth, wellness, connection, and exploration of life goals and meaningful next steps.
1. What Wellness Coaching Is
Wellness coaching is a collaborative process designed to help you explore your goals, identify your strengths, clarify what matters to you, and develop practical steps toward the life and wellness you want to create.
Coaching may include:
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Goal setting
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Wellness planning
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Life-transition support
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Values clarification
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Strengths exploration
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Lifestyle and wellness goals
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Identifying resources
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Exploring strategies for moving forward
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Supporting personal growth and self-reflection
2. Coaching Is Not Healthcare
Wellness coaching is not medical care, medical advice, diagnosis, treatment, psychotherapy, or psychiatric care.
Your coach will not diagnose or treat medical or mental health conditions through wellness coaching.
Coaching does not replace your relationship with your physician, therapist, psychiatrist, or other licensed healthcare professional.
3. What Coaching Does Not Include
With You Through Change wellness coaching does not provide:
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Medical diagnosis
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Medical treatment
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Medication recommendations or changes
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Psychotherapy
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Psychiatric treatment
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Crisis intervention
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Emergency services
4. Client Responsibility
You are responsible for your own health, wellness, decisions, and actions.
If you have questions about a medical condition, treatment, medication, diagnosis, or mental health concern, you should consult an appropriately licensed professional.
5. Community Circles Are Peer-Support Spaces
Our Community Circles are designed to facilitate connection, encouragement, and shared experiences.
Members may share personal experiences, resources, perspectives, and support.
Information shared by members should not be considered medical, mental health, legal, financial, or other professional advice.
What helped one person may not be appropriate for another.
6. Privacy and Confidentiality
Coaching information and community participation may involve personal or sensitive information.
We ask members to respect one another's privacy and follow our Community Guidelines.
Community Circles are private member spaces; however, information shared with other members cannot be guaranteed to remain confidential.
Please carefully consider what you choose to share.
For more information about how personal information is collected and used, please review our Privacy Policy.
7. Coaching Sessions
Coaching sessions will be provided according to the service or package purchased.
The applicable coaching offering will identify:
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Session length: Depends upon the agreed selected service.
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Delivery format: Google Meet, Zoom, Cisco Webex, GoTo, or other necessary platforms.
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Number of sessions: Depends upon the agreed service selected.
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Price: Depends upon the agreed selected service.
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Scheduling process: Schedule a coaching service or package on the services page.
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Any applicable package terms
8. Payment
Payment is required according to the terms presented at the time of purchase.
By purchasing coaching services, you authorize payment for the service or package selected.
9. Cancellation and Rescheduling
Our cancellation and rescheduling policy will be provided with the applicable coaching service before purchase.
Clients are responsible for reviewing the cancellation policy associated with the service they purchase.
10. Communication Between Sessions
Communication between coaching sessions may be limited to scheduling, administrative matters, and reasonable coaching-related follow-up as described with your service.
Coaching communication is not intended for emergencies or urgent medical or mental health concerns.
11. Emergencies and Crisis Situations
With You Through Change does not provide emergency or crisis services.
If you are experiencing a medical or mental health emergency, call 911 or seek immediate assistance from an appropriate emergency service or licensed professional.
12. No Guaranteed Results
Every person's circumstances are different.
Participation in wellness coaching does not guarantee a particular health, emotional, personal, professional, or life outcome.
13. Ending Coaching Services
Either you or With You Through Change may end coaching services subject to the terms of the applicable coaching service or agreement.
Access to Community Circles may be governed separately by membership requirements and our Community Guidelines.
14. Community Standards
By participating in our Community Circles, you agree to follow the Community Guidelines.
Failure to follow those guidelines may result in removal of content or restriction or termination of community access.
15. Agreement and Acknowledgment
By purchasing or participating in wellness coaching with With You Through Change, you acknowledge that you have read, understand, and agree to this Wellness Coaching & Community Disclaimer and Agreement, our Terms of Service, and applicable policies.
You understand that wellness coaching is not medical care, psychotherapy, or other healthcare treatment.
You understand that you are responsible for seeking appropriate professional care when needed.
16. Contact Us
With You Through Change
Website: www.withyouthroughchange.com
Email: hello@withyouthroughchange.com